Senior Associate, Compliance Advisory

About the Role The Sr. Associate, Compliance Advisory partners with Complaints, Product, Operations, and other business teams to provide compliance guidance as a second line of defense. The role supports consumer complaint oversight, new and existing product operations advisory, agent readiness, member- and agent-facing communications, and process improvement while identifying consumer and regulatory risks and helping drive issues through remediation and implementation. In this role, you can expect to Complaints Management Advise the first line of defense on complaint-management requirements,…