Sr. Specialist, Crisis Communications

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Trust and Safety team is looking for an experienced crisis communicator to own our most complex escalated cases and help strengthen the team's operational maturity. This person will own end-to-end response for high-severity and high-visibility incidents, aligning strategy and messaging across T&S, Comms, Legal, and Policy, while also mentoring specialists, contributing to quality and process standards, and representing t…